# City of Hope — 2008–2014, 2017–2018

# City of Hope — 2008–2014, 2017–2018

Edward served as QA Practice Lead at City of Hope, a HIPAA-covered provider environment, contracted through Proticom. Over the engagement he grew the QA organization from 6 people to 28.

He built Center of Excellence frameworks and automation that cut testing time by up to 60% and cut production issues by 95%. On the resume this appears as one compressed line under additional enterprise transformation experience, and City of Hope is one of the healthcare names — alongside Cedars-Sinai, Hoag, and UC Irvine Health — that also surfaces in the summary so a healthcare buyer sees it on page 1.